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02 September 2021

Go Cornwall delays new services

Like so many operators around the country, Plymouth Citybus is struggling to get enough staff so are having to postpones some of their new routes which were due to start this weekend…

Regrettably we are having to postpone or amend the start of our new services F1 / F2, 25B and 26A that were due to come into effect from Sunday 5th September.

This is due to challenges we are facing with staff availability, a problem facing many transport operators. We believe this delay will be short term as we move through the current spike of absence and progress the training of over 40 new drivers in our recruitment system.

This decision has been made to make sure that we focus all of our available resource to the bus services that we currently operate, including the provision of many school transport services.

This means, we are postponing the launch of the F1/F2 between Falmouth and Truro and the 26A between Bodmin and St Austell. However, the 26 will start as planned, providing an hourly service between the two towns, operating via Bugle.

The revised 25B is also postponed, with the 25A now running between St Austell and Luxulyan only, not extending to Fowey. Service 25 will continue as advertised. Despite these postponements, passengers will still receive a more frequent service than currently provided between St Austell and Luxulyan on the 25/25A.

Revised timetables and further information are available on our website at gocornwallbus.co.uk or contact customer services on freephone 0808 196 2632.

We are doing everything we can to resolve these challenges and secure a revised launch date for these new services, which we anticipate will be achievable in October.  We will advise of a revised start date as soon as possible.

We apologise for all inconvenience this decision may cause to our customers and thank you in anticipation of your patience and understanding at this time.

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